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Several chapters in Malcolm Gladwell's book Outliers discuss the fact that the vast majority of airline accidents can be traced back to seven errors that culminate in the event. Problem construction loans are the result of a series of events that are similar to one another. Although the symptoms and solutions are readily apparent, they are not always communicated to the lender in a timely manner, which can result in both financial and client relationship issues. There are two distinct operational points that must be considered whe... more